Hortonworks Sandbox Forum

404 when accessing the tutorials

  • #44131
    Xiaoping Wen

    Here is what I did:

    1. Download the Sandbox (I tried both 1.3 and 2.0)
    2. Import it into VirtualBox 4.3
    3. Increase the virtual machine memory to 3GB
    4. Leave the network to NAT
    5. Start the virtual machine
    6. Access http://localhost:8888 and it is good.
    7. Click the ‘Start Tutorials’ green button and the next page will show the left frame with tutorial content but the right frame is ‘404 Not Found’.

    Any idea? Do I need to start some other process?


to create new topics or reply. | New User Registration

  • Author
  • #44162
    Cheryle Custer


    The Sandbox on boot tries to update tutorial content from GitHub. Can you please try shutting down the VM, turning off your network connection and then boot up the Sandbox to see if that solves the issue/

    Xiaoping Wen

    I tried the following but it did not work.

    1. shutdown the vm
    2. pull the network plug, disable wifi
    3. start the vm
    4. access the tutorial page, same result: 404 not found in both IE and Chrome.

    Any other thought?

    Cheryle Custer


    Thank you for trying the steps suggested. I’m sorry they did not solve the problem. Can you please download a new copy of the Sandbox and try again? Perhaps the Sandbox was corrupted on download?

You must be to reply to this topic. | Create Account

Support from the Experts

A HDP Support Subscription connects you experts with deep experience running Apache Hadoop in production, at-scale on the most demanding workloads.

Enterprise Support »

Become HDP Certified

Real world training designed by the core architects of Hadoop. Scenario-based training courses are available in-classroom or online from anywhere in the world

Training »

Hortonworks Data Platform
The Hortonworks Data Platform is a 100% open source distribution of Apache Hadoop that is truly enterprise grade having been built, tested and hardened with enterprise rigor.
Get started with Sandbox
Hortonworks Sandbox is a self-contained virtual machine with Apache Hadoop pre-configured alongside a set of hands-on, step-by-step Hadoop tutorials.
Modern Data Architecture
Tackle the challenges of big data. Hadoop integrates with existing EDW, RDBMS and MPP systems to deliver lower cost, higher capacity infrastructure.