Ambari Forum

Ambari UI stuck at "Loading…"

  • #51183
    Mitali Sodhi


    I am setting up a four node cluster with Ambari on CentOS 6.0. I installed Ambari-1.5 on master node, but when I was at the step of opening the Ambari login page on my node’s browser, the fields of Login and Password are not visible on the webpage. Instead, I just see the text “Loading…” on the screen.
    Then, I tried removing Ambari-1.5 and installed Ambari-1.4, but the issue still persists.

    Can anyone tell me the reason for it and its solution?


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  • Author
  • #51196
    Seth Lyubich

    Hi Mitali,

    We have Ambari UI troubleshooting guide which can be found here:

    Can you please follow this guide and provide us datapoint for further investigation?


    Mitali Sodhi

    Hi Seth,

    So, I looked at the error console in my Firefox browser. Here are the two errors that are showing up:

    1. Object.create is not a function
    This is in line:36476 of /usr/lib/ambari-server/web/javascripts/vendor.js
    var cubism_metricConstantPrototype = cubism_metricConstant.prototype= Object.create(cubism_metric.prototype);

    2. Rickshaw is undefined
    This is in line:95288 of usr/lib/ambari-server/web/javascripts/app.js
    palette: new Rickshaw.Color.Palette({ scheme: ‘munin’}),

    abhijeet apsunde

    I’m seeing same problem

    Tab shows following text :
    Licensed under the Apache License, Version 2.0.
    See third-party tools/resources that Ambari uses and their respective authors

    Javscript console has following errors

    Failed to load resource: the server responded with a status of 404 (Not Found) Failed to load resource: the server responded with a status of 404 (Not Found) Failed to load resource: the server responded with a status of 404 (Not Found) Uncaught ReferenceError: $ is not defined Failed to load resource: the server responded with a status of 404 (Not Found)

    Ravulapati Hareesh


    I am also facing the same issue. Can someone help me out please if have already fixed the issue? I’m facing this issue while trying to install Ambari 2.0


    keith davis

    I am having the this problem … does anyone have a solution … hangs at “Loading …”

    i have VMware – centos 6.2 x64 … i have tried different versions of ambari but no go …

    There is no firewall issues .. ssh works on root account with no password ….

    Please Help!!

    Mitali Sodhi

    keith, try updating your browser. That worked for me.

    keith davis

    Thanks Mitali … that did it ….very confusing since other machine browsers were hanging as well … Thanks again!!

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