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Hortonworks Sandbox Forum

Cannot connect to

  • #49139
    Lucas Lai

    I already download the Sand box 2.0 on my laptop running on Win 8.0 but I cannot connect to the server of

    I have used 3 different browser, chrome, IE and firefox none of them work.
    I have also disable the firewall in my computer but still does not work.

    I just brought this new laptop with i5-4200U 1.6 GHz with Turbo Boost up to 2.6GHz, NVIDIA @Geforce@ GT720M with 2 GB Dedicated VRAM. 8 GB DDR3 L Memory. I am using a family broadband LAN.

    Please advise before I can proceed on the tutorial lesson.

  • Author
  • #49160

    Hi Lucas,
    Please make sure your VM is running and that you can ping


    Martin Willcox

    I had some similar issues. I could download and install the VM OK, start it – and even ping it and logon from a Mac Terminal session OK. But when I clicked the “Go To Sandbox” link at I got an “unable to connect” message.

    Then I noticed that the link was re-directing to – and so I over-typed it with and this works. So I think that the “Go To Sandbox” link on the web front-end is broken.

    BTW – I also added the following entry to the Hosts file on my Mac, on the advice of a colleague who knows rather more about IP networking than I do – Hortonworks+Sandbox+2.0+VMware

    Hope all of this helps,


    Peter Burch

    I had the same problem (desktop set-up: Windows 8.1 Pro/Hyper-V/Sandbox 2.1).

    Followed Martin’s suggestion of adding :8000 to the Sandbox network adapter IP address and it worked.

    Thanks to Martin!

    Rajesh Mhatre

    I have imported VM but web UI is not working even
    in sandbox I am not able to connect
    ssh root@ -p 2222;
    getting connection refused error please suggest.

    I checked IP of VM its correct from machine I pinged to and I am getting response.
    I am able to connect to but for web UI is showing not found
    I read almost all forums topic but those solution r not working for me

    Sean corkum

    I’m having the same issue. I can ssh to but the web gui on always gets a timeout error. Anyone have any advice?

    Sean corkum

    Figured out my issue. It seems the link in the “get started” doesn’t work, but if you take the ip that you are given when the jvm boots up and just add port 8000 after it, it works.

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