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Hortonworks Sandbox Forum

Can't Access File Browser

  • #18896

    When trying to access the file browser, I’m getting an Error:

    WebHdfsException at /filebrowser/

    Request Method: GET
    Request URL:
    Django Version: 1.2.3
    Exception Type: WebHdfsException
    Exception Value:

    Exception Location: /home/sandbox/hue/desktop/libs/hadoop/src/hadoop/fs/ in _stats, line 182
    Python Executable: /home/sandbox/hue/build/env/bin/python2.6
    Python Version: 2.6.6

    Due to this issue, I’m not able to get into the File Browser to upload the example NYSE data as part of the first tutorial.

  • Author
  • #18900
    Yi Zhang

    Hi Terry,

    Can you try the following url

    Does it give the same error?



    Yes, I get the same error when using the URL you provided

    Yi Zhang

    Hi Terry,

    Is this a fresh install of sandbox? Is this the first time accessing File Browser?

    If Sandbox has been running for hours, can you try restart sandbox, reset your browser and see if it helps?



    This is a fresh install and is the first time I’m trying to access the File Browser. I have tried to stop and restart the Sandbox multiple times, and have tried multiple browsers (Chrome, Firefox, IE), but still the same error. At this point, short of re-importing the sandbox, not sure what else to try.

    Larry Liu

    Hi, Terry

    Are you using Oracle VirtualBox or VMware Fusion? I couldn’t reproduce the issue in virtual box version.

    Please try to reproduce the issue and tail the log /var/log/webhcat/webhcat.log, then provide the log and upload to our ftp server:


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