Home Forums Hortonworks Sandbox Cant see the IP

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This topic contains 15 replies, has 5 voices, and was last updated by  Sachin Kadam 1 year, 9 months ago.

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  • #16115

    Sachin Kadam
    Member

    When I start the sandbox.. its not showing up the IP, it shows some mapping table information… Can someone help out here please

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  • #16330

    Sachin Kadam
    Member

    I got it successfully installed on my personal PC, it seems there was some firewall issue on my other machine.. Thanks

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    #16310

    Sasha J
    Moderator

    Can you explain how you get to this screen?
    this screen is EFI shell, which is not relevant for SandBox at all.
    Please, explain what steps you performed when trying to start your SandBox.

    Thank you!
    Sasha

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    #16307

    Sachin Kadam
    Member

    Hi, Please let me know if anybody was able to pass thru this error… I will be trying on another machine to install this sandbox..

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    #16267

    Sachin Kadam
    Member

    Hi , I have sent the zip file as well.. please let me know once you are able to open it..

    I have even sent the bmp/tif and jpg file again..

    Here are the details of the files which are sent.. you might want to check the size of the files transferred in your machine..

    230 User dropoff logged in
    ftp> put Sachin-SandboxError.zip
    200 PORT command successful
    150 Opening ASCII mode data connection for Sachin-SandboxError.zip
    226 Transfer complete
    ftp: 161625 bytes sent in 2.41Seconds 67.15Kbytes/sec.
    ftp> put Sachin-SandboxError.bmp
    200 PORT command successful
    150 Opening ASCII mode data connection for Sachin-SandboxError.bmp
    226 Transfer complete
    ftp: 2359350 bytes sent in 11.69Seconds 201.84Kbytes/sec.
    ftp> put Sachin-SandboxError.jpg
    200 PORT command successful
    150 Opening ASCII mode data connection for Sachin-SandboxError.jpg
    226 Transfer complete
    ftp: 58428 bytes sent in 1.20Seconds 48.57Kbytes/sec.
    ftp> put Sachin-SandboxError.tif
    200 PORT command successful
    150 Opening ASCII mode data connection for Sachin-SandboxError.tif
    226 Transfer complete
    ftp: 79942 bytes sent in 1.11Seconds 72.08Kbytes/sec.

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    #16266

    Yi Zhang
    Moderator

    Hi Sachin,

    Those file seem to be corrupt and can not be opened. Can you zip the screenshot file and send us the zip file?

    Thanks,

    Yi.

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    #16265

    Sachin Kadam
    Member

    I have uploaded the file again in tif/jpg/bmp format sachin-SandboxError.(Ext) Please let me know if yo are able to open the file

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    #16255

    Sasha J
    Moderator

    File can not be opened… It reported as “corrupted”.

    Thank you!
    Sasha

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    #16253

    Sachin Kadam
    Member

    Hi, I have uploaded the file again.. Please let me know fi you are able to see it.. ad suggest the next step

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    #16204

    Seth Lyubich
    Keymaster

    Hi Sachin,

    For some reason the file that you uploaded is 0 B and when I try to open my computer says that it is empty. Can you please verify the file and try to upload again?

    Thanks,
    Seth

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    #16201

    Sachin Kadam
    Member

    I have FTP’ed the screen shot.. please have a look at that.. Thats what I see when I start the sand box

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    #16200

    Sachin Kadam
    Member

    It doesn’t allow me to FTP either.. is there any other way to send across the Screen shot

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    #16180

    Sasha J
    Moderator

    What is not clear in there?
    you should use FTP to upload your files:

    ftp ftp .support .hortonworks .com
    username: dropoff
    password: horton

    Thank you!
    Sasha

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    #16177

    Sachin Kadam
    Member

    I see it in the Shell screen that I see , it doesn’t show me the Ip which I need to connect according to the document. And the link below is quite not clear on how to upload the screen shot..

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    #16121

    Larry Liu
    Moderator

    Hi, Sachin

    Are you seeing the mapping table information from web browser? Can you please upload the screenshot? Here is the instruction to upload the screenshot:

    http://hortonworks.com/community/forums/topic/hmc-installation-support-help-us-help-you/

    Larry

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    #16116

    Sachin Kadam
    Member

    More over it shows me the SHELL prompt

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Viewing 15 replies - 1 through 15 (of 15 total)