Home Forums HDP on Windows – Installation HDP 2.1.1 single windows install failure

This topic contains 7 replies, has 4 voices, and was last updated by  Adam Preston 4 months, 4 weeks ago.

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  • #52576

    Brian Kerr
    Participant

    I am trying to install HDP 2.1.1 on a Windows 2008 R2 (64) server, but the install fails shortly after entering in all the inputs. The last part of the error log is:
    [15:31:24:638]: Doing action: GUI
    MSI (c) (AC:78) [15:31:24:638]: Note: 1: 2205 2: 3: ActionText
    Action start 15:31:24: GUI.
    CustomAction GUI returned actual error code -1073740771 (note this may not be 100% accurate if translation happened inside sandbox)
    MSI (c) (AC:78) [15:32:20:842]: Note: 1: 1722 2: GUI 3: C:\Users\bkerr\AppData\Local\Temp\MSIF088.tmp 4: run “D:\horton\”
    MSI (c) (AC:78) [15:32:20:842]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (AC:D0) [15:32:20:842]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (AC:78) [15:32:22:917]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (AC:78) [15:32:22:917]: Product: Hortonworks Data Platform 2.1.1.0 for Windows — Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action GUI, location: C:\Users\bkerr\AppData\Local\Temp\MSIF088.tmp, command: run “D:\horton\”

    Action ended 15:32:22: GUI. Return value 3.
    MSI (c) (AC:78) [15:32:22:917]: Doing action: INSTFAILED
    MSI (c) (AC:78) [15:32:22:917]: Note: 1: 2205 2: 3: ActionText
    Action start 15:32:22: INSTFAILED.
    MSI (c) (AC:D0) [15:32:22:917]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (AC:78) [15:32:24:399]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (AC:78) [15:32:24:399]: Product: Hortonworks Data Platform 2.1.1.0 for Windows — Installation failed. Please see installation log for details: HadoopInstallFiles\HadoopSetupTools\hdp-2.1.1.0.winpkg.install.log

    Action ended 15:32:24: INSTFAILED. Return value 3.
    Action ended 15:32:24: INSTALL. Return value 3.
    === Logging stopped: 4/29/2014 15:32:24 ===
    MSI (c) (AC:78) [15:32:24:399]: Windows Installer installed the product. Product Name: Hortonworks Data Platform 2.1.1.0 for Windows. Product Version: 2.1.1.0. Product Language: 1033. Manufacturer: Hortonworks. Installation success or error status: 1603.

    Any help would be appreciated.

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  • #56695

    Adam Preston
    Participant

    I am having one heck of a time getting this installer to run. I am using 2.1.1.0 on Windows 2008 Server (with no spaces in my installation path to java). When installing with the UI I get an error that says: “There is a problem with this Windows Installer Package. A problem run as part of the setup did not finish as expected contact your support personnel or package vendor. When using the CLI option I don’t get anything in the logs:
    C:\Users\Administrator\Desktop\hdp-2.1.1.0-GA>msiexec /qn /i “hdp-2.1.1.0.winpk
    g.msi” /lv “hdp_install.log” HDP_USER_PASSWORD=”H@d00p2014″ HDP_LAYOUT=”clusterp
    roperties.txt” HDP_DIR=”c”\hdp” DESTROY_DATA=yes HDP=yes KNOX=no FALCON=no STORM
    =no

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    #53799
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    #53646

    Alex Meincheim
    Participant

    I have the same problem :(

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    #52617

    Brian Kerr
    Participant

    I moved the file around and got the install to finish. I am trying to get all the smoke tests working now! Thanks for your help!

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    #52615

    Brian Kerr
    Participant

    It seems to be unzipping the file into it’s own directory even though I have specified when the cluster file is.

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    #52614

    Brian Kerr
    Participant

    It seems to get farther but still errors out:

    First error (repeated several times):
    MSI (s) (14:34) [09:00:29:142]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is ‘1’.
    MSI (s) (14:34) [09:00:29:142]: Package name extracted from package path: ‘hdp-2.1.1.0.winpkg.msi’
    MSI (s) (14:34) [09:00:29:142]: Package to be registered: ‘hdp-2.1.1.0.winpkg.msi’
    MSI (s) (14:34) [09:00:29:142]: Note: 1: 2262 2: Error 3: -2147287038

    Second error (then everything rolls back):
    CAQuietExec: WINPKG: D:\HadoopInstallFiles\HadoopPackages\hdp-2.1.1.0-winpkg\scripts\install.ps1
    CAQuietExec: Write-Log : WINPKG FAILURE: HDP: Reading HDP layout from clusterproperties.txt
    CAQuietExec: HDP: No Cluster Properties file defined, make sure the file clusterproperties.t
    CAQuietExec: xt exists and contains the cluster layout
    CAQuietExec: At D:\HadoopInstallFiles\HadoopSetupTools\winpkg.ps1:458 char:12
    CAQuietExec: + Write-Log <<<< $_.Exception.Message “Failure” $_
    CAQuietExec: + CategoryInfo : NotSpecified: (:) , WriteErrorExcep
    CAQuietExec: tion
    CAQuietExec: + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorExceptio
    CAQuietExec: n,Write-Log
    CAQuietExec:
    CAQuietExec: WINPKG: rd /s /q D:\HadoopInstallFiles\HadoopPackages\hdp-2.1.1.0-winpkg
    CAQuietExec:
    CAQuietExec: Write-Log : WINPKG FAILURE: D:\HadoopInstallFiles\HadoopPackages\hdp-2.1.1.0-wi
    CAQuietExec: npkg\scripts\install.ps1 failed.
    CAQuietExec: At D:\HadoopInstallFiles\HadoopSetupTools\winpkg.ps1:476 char:22
    CAQuietExec: + Write-Log <<<< “$cmd failed.” “Failure”
    CAQuietExec: + CategoryInfo : NotSpecified: (:) , WriteErrorExcep
    CAQuietExec: tion
    CAQuietExec: + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorExceptio
    CAQuietExec: n,Write-Log
    CAQuietExec:
    CAQuietExec: Error 0x80070001: Command line returned an error.
    CAQuietExec: Error 0x80070001: CAQuietExec Failed
    CustomAction InstallDeferred returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

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    #52610

    Ivan Malamen
    Moderator

    Hi Brian!
    Seems you have some problems during launching user interface. Are there any error/warning windows after pressing install button in UI?
    Try this: use user interfase to create cluster layout file (using Export button) and use this file for silent installation:

    http://docs.hortonworks.com/HDPDocuments/HDP2/HDP-2.1.1-Win/bk_installing_hdp_for_windows/content/win-install-chap2-3.html

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