I have noticed a major gap in the tutorials and documentation for the Sandbox. We are assuming many of it’s users are beginners, but don’t walk people through HOW to connect to the VM. In most companies, a staff member will setup the VM and put on the ova. They then hand it off to the business or IT person who is wanting to use it. All they tell them or can tell them is root and hadoop (uid/ pwd) and that is it. Not real helpful. It leaves these beginners high and dry with no real resources to help them to get connected. We need Horton to fix this gap. I would strongly suggest a preface to the Tutorials that goes over how to connect to the new VM when all they get is a VM name, IP Adr, root and hadoop. Walk people through the settings for putty and etc. EXACTLY what they should see when they try to sign on to the VM by various methods. Let’s make it easy for someone to like Hadoop.