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Hortonworks Sandbox Forum

Problems running both 1.3 and 2.0 sandboxes

  • #49077
    Apostolos Georgakis

    I have problem running either of the sandboxes. System: Win 8, Lenovo T430s and the latest Oracle VM. I tried both the 1.3 and 2.0 sandboxes. The error messages (yes plural) are:

    (1) Failed to open a session for the virtual machine Hortonworks Sandbox 2.0.
    VT-x is disabled in the BIOS. (VERR_VMX_MSR_VMXON_DISABLED).
    Result Code: E_FAIL (0x80004005)
    Component: Console
    Interface: IConsole {8ab7c520-2442-4b66-8d74-4ff1e195d2b6}

    (2) This kernel requires an x86-64 CPU, but only detected an i686 CPU.
    Unable to boot – please use a kernel appropriate for your CPU

    I get (1) in both 1.3 and 2.0 regardless of the configurations in the BIOS (there are only two options for virtualisation; I have played with different combinations). I get problem (2) when trying to run 1.3 and deactivate Enable I/O APIC from the config of the VM.

    Any ideas? I am sure that something is wrong with my system but the question is what?

  • Author
  • #49086

    Hi Apostolos,
    Can you run a test to see if virtualization is enabled? There are public posts out there that point out some of the tools available to check this, try this one –>

    You may also check this post out and see if it is helpful ->

    I hope this helps.


    Apostolos Georgakis

    So, according to Intel’s tool virtualization (and Intel’s VT-x) are indeed enabled:

    Intel(R) Processor Identification Utility
    Version: 4.80.20131220
    Time Stamp: 2014/02/21 13:04:54
    Operating System: 6.2-9200-
    Number of processors in system: 1
    Current processor: #1
    Active cores per processor: 2
    Disabled cores per processor: 0
    Processor Name: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
    Type: 0
    Family: 6
    Model: 3A
    Stepping: 9
    Revision: 17
    Maximum CPUID Level: D
    L1 Instruction Cache: 2 x 32 KB
    L1 Data Cache: 2 x 32 KB
    L2 Cache: 2 x 256 KB
    L3 Cache: 4 MB
    Packaging: µPGA/BGA
    Enhanced Intel SpeedStep(R) Technology: Yes
    MMX(TM): Yes
    Intel(R) SSE: Yes
    Intel(R) SSE2: Yes
    Intel(R) SSE3: Yes
    Intel(R) SSE4: Yes
    Intel(R) AES-NI: Yes
    Intel(R) AVX: Yes
    Enhanced Halt State: Yes
    Execute Disable Bit: Yes
    Intel(R) Hyper-Threading Technology: Yes
    Intel(R) 64 Architecture: Yes
    Intel(R) Virtualization Technology: Yes
    Intel(R) VT-x with Extended Page Tables: Yes
    System Graphics: Intel(R) HD Graphics 4000
    Expected Processor Frequency: 2.90 GHz
    Reported Processor Frequency: 3.39 GHz
    Expected System Bus Frequency: 100 MHz
    Reported System Bus Frequency: 100 MHz

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