HDP on Windows – Installation Forum

Single node Windows installation fails

  • #29863

    I am following the single note windows installation instructions in the link below

    I installed all the prerequisites and configured the environmental variables as per the instructions

    When I run the installation command
    msiexec /i “hdp-1.1.0-GA.winpkg.msi” /lv “hdp.log” HDP_LAYOUT=”clusterproperties.txt” HDP_DIR=”C:\hdp\hadoop” DESTROY_DATA=”NO”

    I am getting an error ” Installation failed”
    The log reports
    “Note: 1: 2262 2: Error 3: -2147287038 ”

    Any idea what this error means?

    from the log
    MSI (c) (C8:6C) [14:29:56:691]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is ‘1’.
    Action ended 14:29:56: ExecuteAction. Return value 3.
    MSI (c) (C8:6C) [14:29:56:691]: Doing action: INSTFAILED
    MSI (c) (C8:6C) [14:29:56:691]: Note: 1: 2205 2: 3: ActionText
    Action start 14:29:56: INSTFAILED.
    MSI (c) (C8:A8) [14:29:56:706]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (C8:6C) [14:29:59:300]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (C8:6C) [14:29:59:300]: Product: Hortonworks Data Platform 1.1.0 for Windows — Installation failed. Please see installation log for details: C:\HadoopInstallFiles\HadoopSetupTools\hdp-1.1.0.winpkg.install.log
    Action ended 14:29:59: INSTFAILED. Return value 3.
    Action ended 14:29:59: INSTALL. Return value 3.
    === Logging stopped: 7/23/2013 14:29:59 ===
    MSI (c) (C8:6C) [14:29:59:300]: Note: 1: 1708
    MSI (c) (C8:6C) [14:29:59:300]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (C8:6C) [14:29:59:300]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (C8:6C) [14:29:59:300]: Product: Hortonworks Data Platform 1.1.0 for Windows — Installation failed.

to create new topics or reply. | New User Registration

  • Author
  • #29868

    more from the log
    “MSI (s) (A4:EC) [14:58:02:003]: Running as a service.
    MSI (s) (A4:EC) [14:58:02:003]: Hello, I’m your 32bit Impersonated custom action server.
    CAQuietExec: Checking JAVA_HOME is set correctly…
    CAQuietExec: Files\Java\jre6 was unexpected at this time.
    CAQuietExec: Error 0x800700ff: Command line returned an error.
    CAQuietExec: Error 0x800700ff: CAQuietExec Failed
    CustomAction CheckPreReq returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)


    I figured it out! The Java installation path should not have spaces!!!
    I changed it to c:\java and that worked!


    Hi Melissa,

    thanks for letting us know that you figured it out.


You must be to reply to this topic. | Create Account

Support from the Experts

A HDP Support Subscription connects you experts with deep experience running Apache Hadoop in production, at-scale on the most demanding workloads.

Enterprise Support »

Become HDP Certified

Real world training designed by the core architects of Hadoop. Scenario-based training courses are available in-classroom or online from anywhere in the world

Training »

Hortonworks Data Platform
The Hortonworks Data Platform is a 100% open source distribution of Apache Hadoop that is truly enterprise grade having been built, tested and hardened with enterprise rigor.
Get started with Sandbox
Hortonworks Sandbox is a self-contained virtual machine with Apache Hadoop pre-configured alongside a set of hands-on, step-by-step Hadoop tutorials.
Modern Data Architecture
Tackle the challenges of big data. Hadoop integrates with existing EDW, RDBMS and MPP systems to deliver lower cost, higher capacity infrastructure.