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Hortonworks Sandbox Forum

Tutorial 1 upload zipped file issue

  • #42229
    Salam ELIAS

    Hi, I started reading tutorial 1, downloaded the zipped file NYSE-2000-2001.tsv.gz, when I go to Upload >> Files or Zip File > select file or Upload a zip file, I chose the mentioned file, I have a dialog box indicating
    “Uploading to: /user/hue
    Uploading to: /user/hue
    The file will then be extracted in the path specified above.”

    And nothing happens, no progress meter …..since yesterday evening

  • Author
  • #42278
    Cheryle Custer

    Hi Salam,

    Please try “Upload Files” as the option and see if that works. I was able to make that work on the Sandbox 2.0. For some reason the Upload Zip file did not work. There is a known issue when using Safari — that when you download the zip file, it uncompresses the file. In order to work around that, you need to change the preferences to General->uncheck “Open “safe” files after downloading”.

    If Uploading Files doesn’t work, please try rebooting your VM.

    Salam ELIAS

    Cheryle, I don’t use Safari on my hyper-V machine, I am using Internet Explorer. I rebooted the sandbox, it diod not help

    Cheryle Custer


    Which version of IE are you using? Sandbox does not support IE10. Can you try another browser? Chrome, Firefox?

    Salam ELIAS

    Yes, it is IE 10 that ships with win 2k12 and this is thje reason why I opened the thread earlier
    to connect from my desktop or laptop where I have browsers on each one but did not get the right help and really dont know how to access th sandbox from another machione


    Hi Salam,

    You can download Chrome or Firefox and use this.
    As suggested in this thread IE 10 is not supported by the sandbox.

    Let me know how you get on,



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