The Hortonworks Community Connection is now live. A completely rebuilt Q&A forum, Knowledge Base, Code Hub and more, backed by the experts in the industry.

You will be redirected here in 10 seconds. If your are not redirected, click here to visit the new site.

The legacy Hortonworks Forum is now closed. You can view a read-only version of the former site by clicking here. The site will be taken offline on January 31,2016

Hortonworks Sandbox Forum

Unable to enter Sandbox:

  • #54963


    I have seen this issue reported in earlier threads, tried everything that was recommended but could not find the resolution. Hence posting this.

    I am using Oracle VirtualBox 4.3.12, Windows 7, Sandbox 2.1. After a multitude of attempts, I was able to run the virtual image. I also got to the registration form, and when I try to “dive in”:, its just not working. The ping to works but not when I type it in the browser. I have tried it in Firefox 29.0.1, IE 8 and Chrome 35. I have updated network settings as host-only adaptor.

    Can someone please suggest what I should do? Responses are much appreciated.


  • Author
  • #55351

    Hi AssortedOrb,
    Can you try the address and see if you can access Ambari? The 8000 port is for Hue, which is an interface that allows you to interact with Hadoop through a GUI. You may want to try and ssh into the sandbox to ensure Hue is running. This can be accomplished with a service hue status, to check the status. You can execute a restart by executing service hue restart. I hope this helps.



    Hi Ian,
    Thank you very much for your response, much appreciate it.

    I did ssh into the sandbox and Hue is running. I changed network adaptor settings to ‘Bridged’ and typed this url instead: and it worked. The IP address was what showed up when sandbox started.


The forum ‘Hortonworks Sandbox’ is closed to new topics and replies.

Support from the Experts

A HDP Support Subscription connects you experts with deep experience running Apache Hadoop in production, at-scale on the most demanding workloads.

Enterprise Support »

Become HDP Certified

Real world training designed by the core architects of Hadoop. Scenario-based training courses are available in-classroom or online from anywhere in the world

Training »

Hortonworks Data Platform
The Hortonworks Data Platform is a 100% open source distribution of Apache Hadoop that is truly enterprise grade having been built, tested and hardened with enterprise rigor.
Get started with Sandbox
Hortonworks Sandbox is a self-contained virtual machine with Apache Hadoop pre-configured alongside a set of hands-on, step-by-step Hadoop tutorials.
Modern Data Architecture
Tackle the challenges of big data. Hadoop integrates with existing EDW, RDBMS and MPP systems to deliver lower cost, higher capacity infrastructure.