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Hortonworks Sandbox Forum

Unable to upload using FileBrowser

  • #14437

    I am following through the tutorial and am trying to upload the NYSE-2000-2001.tsv.gz file but am facing issues.
    1. Downloaded the NYSE-2000-2001.tsv.gz file.
    2. Selected FileBrowser
    3. Click Upload –> Files and Select NYSE-2000-2001.tsv.gz file
    4. Expect a progress bar but nothing happens.

    Please help as I am stuck over here and unable to progress.

  • Author
  • #14440
    Carter Shanklin

    Pradeep what browser are you using?

    In the Pig and Hive tutorials they have you upload different files from a different dataset. Can you try these and see if these other files will upload?


    I am using IE10 ( desktop version ) on Windows 8 and it did not work for any of the datasets. I installed chrome and it worked fine. Thanks for the help but hope it worked on IE straight away rather than having to install Chrome.

    Edgar Honing

    I experienced other behavior on OSX 10.8.2 using Chrome: the progress bar did show and completed fully, but NYSE-200-2001.tsv.gz did not show up in /user/sandbox. It turned out the sandbox’s namenode was in Safemode (why? for sure not a storage capacity issue: virt storage size is 16GB; actual size after upload is 4.81GB). After logging in on the sandbox and doing a ‘hadoop dfsadmin -safemode leave’ trying the upload again worked fine + tabular display of data is also fine.

    Michael Cory

    I am having the same problem. I tried uploading the file from the Pig tutorial and got the same behavior. In both cases, the upload appears to be hung. Back in the Hue panel – the refresh icon remains active as well. – as it has been since I opened the url. Any suggestions?

    Michael Cory

    IE 8 presents this error message (I’ve masked out the url).

    Message: ‘console’ is undefined
    Line: 644
    Char: 9
    Code: 0

    Michael Cory

    The upload function didn’t behave quite as described in the tutorial, but the files appear in the sandbox directory when I click the “User” column in the “File Browser” panel.

    Sasha J

    No idea what you did wrong, it works perfectly fine for me on Mac OS X 10.7.5 with both Safari 6.0.4 and Chrome 26.0.1410.65

    Thank you!


    I had the same exact issue with Windows 8 and IE, swapped to Google Chrome and it uploaded right away without any issues


    Hi Jen,

    It looks like we need to investigate what’s going on with IE on windows.


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