Home Forums Hortonworks Sandbox VT-x not supported

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This topic contains 8 replies, has 5 voices, and was last updated by  abdelrahman 1 year, 2 months ago.

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  • #28595

    liam Murray
    Member

    I just installed the sandbox and get the error “VT-X is not available”. I understand there’s a few posts on this issue, but is this something that may require me to buy a new machine (BIOS doesn’t appear to have virtualisation enabled) and how can I find out?

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  • #28800

    abdelrahman
    Moderator

    Hi liam,

    What type of hardware profile your machine has. It looks like it does not support VM. Have you run any VM on your machine before?

    Thanks
    -Abdelrahman

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    #28797

    Dan McCarthy
    Member

    I was getting this error too. I have Win 7 x64 on my desktop. If I pick a 64bit OS, I get the VT error, but if I choose a 32bit OS for the guest in VirtualBox, it complains:

    This kernel requires an x86-64 CPU, but only detected an i686 CPU.
    Unable to boot – please use a kernel appropriate for your CPU.

    Help.

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    #28666

    tedr
    Moderator

    Hi Liam,

    It looks like you won’t be able to run the Sandbox even if we can get past the 32bit problem, the Sandbox requires a minimum of 4GB RAM.

    Thanks,
    Ted.

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    #28654

    liam Murray
    Member

    The Acceleration tab is frozen though,so I can’t change settings.

    My specs are Windows XP Home Edition (I think 32 bit), Intel (R) Pentium (R), 512MB RAM, 232 GB HDD

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    #28645

    Never mind, I have got it working my enabling virtualization settings on BIOS level. I am good

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    #28644

    VirtualBox VM 4.2.14 r86644 win.x86 (Jun 21 2013 16:12:11) release log
    00:00:01.166282 Log opened 2013-07-01T22:59:57.967481900Z
    00:00:01.166293 OS Product: Windows 7
    00:00:01.166298 OS Release: 6.1.7601
    00:00:01.166301 OS Service Pack: 1
    00:00:01.166323 Host RAM: 3493MB total, 1095MB available
    00:00:01.166328 Executable: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
    00:00:01.166330 Process ID: 9736

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    #28643

    even I am facing the same error.
    My machine config -
    Windows 7 on 32 bit OS with intel Core i5 processor, 4 GB RAM and 250 GB HDD

    00:00:01.692286 VMSetError: D:\tinderbox\win-4.2\src\VBox\VMM\VMMR3\VM.cpp(373) int __cdecl VMR3Create(unsigned int,const struct VMM2USERMETHODS *,void (__cdecl *)(struct VM *,void *,int,const char *,unsigned int,const char *,const char *,char *),void *,int (__cdecl *)(struct VM *,void *),void *,struct VM **); rc=VERR_VMX_MSR_LOCKED_OR_DISABLED
    00:00:01.692309 VMSetError: VT-x features locked or unavailable in MSR.
    00:00:01.694093 ERROR [COM]: aRC=E_FAIL (0×80004005) aIID={db7ab4ca-2a3f-4183-9243-c1208da92392} aComponent={Console} aText={VT-x features locked or unavailable in MSR. (VERR_VMX_MSR_LOCKED_OR_DISABLED)}, preserve=false
    00:00:01.745758 Power up failed (vrc=VERR_VMX_MSR_LOCKED_OR_DISABLED, rc=E_FAIL (0X80004005))

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    #28612

    tedr
    Moderator

    Hi Liam,

    Have you checked that the VT-x setting is enabled in the Virtualization program you are using? In VirtualBox the setting is on the Settings->System->Acceleration page. This is the usual cause of this error. If this setting is on then I’ll need to know a bit more about what your host system is, i.e, OS, CPU and the like.

    Thanks,
    Ted.

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