HDP on Windows – Installation Forum

Windows Server 2012 install fail – SRSetRestorePoint API failed

  • #52115
    brian nielsen

    Seems to be a different error than what I am seeing for others.
    Is there a way to exclude this as a parameter when running
    msiexec /lv c:\hdplog.txt /i “C:\Users\Administrator\Downloads\hdp-”

    I have validated the java_home and path variables many, many times.
    MSI (s) (1C:A4) [06:47:39:787]: Machine policy value ‘DisableUserInstalls’ is 0
    MSI (s) (1C:A4) [06:47:39:790]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (s) (1C:A4) [06:47:39:791]: Machine policy value ‘LimitSystemRestoreCheckpointing’ is 0
    MSI (s) (1C:A4) [06:47:39:791]: Note: 1: 1715 2: Hortonworks Data Platform for Windows
    MSI (s) (1C:A4) [06:47:39:791]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (1C:A4) [06:47:39:791]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: “Installed Hortonworks Data Platform for Windows”.
    MSI (s) (1C:A4) [06:47:39:791]: The call to SRSetRestorePoint API failed. Returned status: 0. GetLastError() returned: 127
    MSI (s) (1C:A4) [06:47:39:791]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (s) (1C:A4) [06:47:39:792]: File will have security applied from OpCode.
    MSI (s) (1C:A4) [06:47:42:564]: SOFTWARE RESTRICTION POLICY: Verifying package –> ‘C:\users\administrator\downloads\hdp-2.0.6-GA\hdp-’ against software restriction policy
    MSI (s) (1C:A4) [06:47:42:564]: SOFTWARE RESTRICTION POLICY: C:\users\administrator\downloads\hdp-2.0.6-GA\hdp- has a digital signature
    MSI (s) (1C:A4) [06:47:48:689]: SOFTWARE RESTRICTION POLICY: C:\users\administrator\downloads\hdp-2.0.6-GA\hdp- is permitted to run at the ‘unrestricted’ authorization level.
    MSI (s) (1C:A4) [06:47:48:689]: MSCOREE not loaded loading copy from system32
    MSI (s) (1C:A4) [06:47:48:693]: End dialog not enabled

to create new topics or reply. | New User Registration

  • Author
  • #52205

    Hi Brian,

    Can you confirm the Pre-requisites on your machine are the exact versions of what the documentation suggests?


    If the versions are different, then you will need to uninstall, reboot and re-install the correct pre-req version.



You must be to reply to this topic. | Create Account

Support from the Experts

A HDP Support Subscription connects you experts with deep experience running Apache Hadoop in production, at-scale on the most demanding workloads.

Enterprise Support »

Become HDP Certified

Real world training designed by the core architects of Hadoop. Scenario-based training courses are available in-classroom or online from anywhere in the world

Training »

Hortonworks Data Platform
The Hortonworks Data Platform is a 100% open source distribution of Apache Hadoop that is truly enterprise grade having been built, tested and hardened with enterprise rigor.
Get started with Sandbox
Hortonworks Sandbox is a self-contained virtual machine with Apache Hadoop pre-configured alongside a set of hands-on, step-by-step Hadoop tutorials.
Modern Data Architecture
Tackle the challenges of big data. Hadoop integrates with existing EDW, RDBMS and MPP systems to deliver lower cost, higher capacity infrastructure.