KloudData is a highly specialized niche Cloud service provider for Business Intelligence & Analytics, Enterprise Business Processes and Mobility through its iKloud, eKloud and mKloud offerings, respectively. KloudData delivers services that help reduces cost, complexity and risk while improving operational efficiencies and accelerating business growth.
This post was co-authored by Eric Thorsen, Hortonworks GM for CPG and Retail, and Jeff Seibert, Analytics Strategist at Blue Granite. More and more, consumers interact with their retailers through mobile devices. Because communication is easier, consumers tend to assume that customer service is similarly responsive. And so, they are more likely to become frustrated and […]
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