Hortonworks is looking for a talented, motivated, and passionate Desktop Support Technician who will provide an excellent IT customer service experience to our Executives and Internal Staff worldwide. This position will be responsible for managing incidents and service requests from multiple locations via on-site as well as remote support. This individual will provide excellent technical support for our large SaaS environment as well as Mac OS X/Windows environments. This professional will consult with management for task prioritization and effectively apply technical knowledge. Performing tasks such as: Management of system images, data migration, mobile device configuration, printer maintenance, troubleshooting general office productivity applications, applying security configurations, and A/V support for critical internal meetings. The Desktop Support Technician will work with vendors and service providers to maintain effective procurement and deliverability standards.
All employees are required to adhere to all Hortonworks employment policies, including without limitation information security policies.
ABOUT HORTONWORKS (NASDAQ – HDP)
Having gone public with its IPO in December 2014, Hortonworks is experiencing extraordinary growth as we deliver essential support to the burgeoning big data and IoT communities. Hortonworks is an industry leading innovator that creates, distributes and supports enterprise-ready open data platforms and modern data applications that deliver actionable intelligence from all data: data-in-motion and data-at-rest. Hortonworks is focused on driving innovation in open source communities such as Apache Hadoop, Apache NiFi and Apache Spark. Along with our 2,100+ partners, Hortonworks provides the expertise, training and services that allow customers to unlock transformational value for their organizations across any line of business.
For more information, visit www.hortonworks.com.
Hortonworks, Powering the Future of Data, HDP and HDF are registered trademarks or trademarks of Hortonworks, Inc. and it's subsidiaries in the United States and other jurisdictions.
EOE/M/F/Vet/Disability. Hortonworks is an Equal Opportunity Employer in accordance with VEVRAA and Section 503 regulations. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf« Back to current openings
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