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Sr. Technical Writer

Product Management | Bangalore, India

Hortonworks is focused on accelerating the development and adoption of Apache Hadoop. Together with the Apache community, we are making Hadoop more robust and easier to use for enterprises and more open and extensible for solution providers. Technical Writers are responsible for writing and delivering technical product documentation to our customers. This role requires initiative, drive, and a willingness to build prescriptive, goal-oriented content that supports customer needs. The right candidate has the ability to quickly learn complex technical concepts and understand what customers do with the functionality in order to provide the necessary supporting documentation. The candidate has demonstrated the ability to work effectively with a global technical team.

RESPONSIBILITIES

  • Working with a cross-functional team, identify, scope, and write content required for customers to install, administer, use, and troubleshoot Hadoop on Linux.
  • Produce conceptual material that explains technical concepts quickly and effectively to system administrators.
  • Collaborate with cross-functional stakeholders to produce the release notes on a regular cadence for both automated and manual methods.
  • Manage branching out content for new releases.

 REQUIRED SKILLS AND EXPERIENCE:

  • 6 to 10 years technical writing experience supporting enterprise software, in the field of relational databases or enterprise servers.
  • Experience with markup authoring languages such as Dita XML, and structured authoring in general.
  • Demonstrated work experience with source control/content management tools such as Git and Github.
  • Experience using Linux (CentOS, RedHat, Ubuntu, or SuSE).
  • Must have basic understanding of shell scripting.
  • Ability to learn new technical concepts quickly and create audience-appropriate documentation.
  • Ability to collaborate with developers and other writers to reach solutions.
  • A track record of successfully working with cross-functional teams to deliver quality documentation.
  • Clear and concise writing style.
  • Ability to adapt to changes in requirements and responsibilities.
  • Well-developed interpersonal and communication skills.
  • Excellent planning and organizational skills.
  • Excellent editing and proof-reading skills.

 PREFERRED SKILLS AND EXPERIENCE:

  • Experience writing for Business Analytics software or Data Clusters.
  • Experience with Hadoop.
  • Experience writing in an Agile environment.
  • Experience with contributing to an open-source documentation project.
  • Experience writing for a systems administrator audience.

All employees are required to adhere to all Hortonworks employment policies, including without limitation information security policies.

ABOUT HORTONWORKS (NASDAQ – HDP)

Having gone public with its IPO in December 2014, Hortonworks is experiencing extraordinary growth as we deliver essential support to the burgeoning big data and IoT communities. Hortonworks is an industry leading innovator that creates, distributes and supports enterprise-ready open data platforms and modern data applications that deliver actionable intelligence from all data: data-in-motion and data-at-rest. Hortonworks is focused on driving innovation in open source communities such as Apache Hadoop, Apache NiFi and Apache Spark. Along with our 2,100+ partners, Hortonworks provides the expertise, training, and services that allow customers to unlock transformational value for their organizations across any line of business.
For more information, visit www.hortonworks.com.

Hortonworks, Powering the Future of Data, HDP and HDF are registered trademarks or trademarks of Hortonworks, Inc. and its subsidiaries in the United States and other jurisdictions.

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Sr. Technical Writer | Product Management | Bangalore, India

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