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Sr. Engagement Manager

Consulting | Northeast Region, U.S.

As a Hortonworks Sr. Engagement Manager, you will manage customer projects to maximize our customers satisfaction on their Apache Hadoop projects. In addition, you will focus on ensuring that the project deliverables are providing on schedule and within budget. You will serve as a project manager for customer accounts and will coordinate customer projects staffed with both Hortonworks Professional services consultants and external partners.

 

Responsibilities:

  • Manage and drive competing resourcing requests demands for multiple concurrent client engagement 
  • Identify and orchestrate project activities of teams from cross-functional customer, Hortonworks, and partner stakeholders
  • Manage project to schedule, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc. 
  • Drive project kick-off processes so the right resources are available to the customer at the right time. 
  • Drive project post mortems for management and customers 
  • Ensure quality and time management processes are followed by team (e.g., change controls, time tracking)
  • Help to document best practices in developing and deploying Hortonworks solutions
  • Serve as a frontline resource for best practices and informal customer questions

 

Requirements:

  •  5+ years’ experience in customer-facing positions in a professional services firm, preferably with a “Big Data” consulting or ''Big 5'' consulting organization
  • Prior experience managing database, data warehouse, “big data” implementation and / or architecture projects
  • Consulting background, with proven experience to design, implement and deliver enterprise software solutions
  • Strong organizational skills with an ability to manage competing client demands
  • Ability to interact and communicate with Director- and/or CxO level personnel
  • Excellent communications and interpersonal skills
  • Ability to travel up to 50% percent of the time, including international
  • B.S./B.A. degree (technical preferred)
  • Project Management certification preferred

All employees are required to adhere to all Hortonworks employment policies, including without limitation information security policies.

ABOUT HORTONWORKS (NASDAQ – HDP)

Having gone public with its IPO in December 2014, Hortonworks is experiencing extraordinary growth as we deliver essential support to the burgeoning big data and IoT communities. Hortonworks is an industry leading innovator that creates, distributes and supports enterprise-ready open data platforms and modern data applications that deliver actionable intelligence from all data: data-in-motion and data-at-rest. Hortonworks is focused on driving innovation in open source communities such as Apache Hadoop, Apache NiFi and Apache Spark. Along with our 2,100+ partners, Hortonworks provides the expertise, training and services that allow customers to unlock transformational value for their organizations across any line of business.

For more information, visit www.hortonworks.com.

Hortonworks, Powering the Future of Data, HDP and HDF are registered trademarks or trademarks of Hortonworks, Inc. and it's subsidiaries in the United States and other jurisdictions.

 

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Sr. Engagement Manager | Consulting | Northeast Region, U.S.

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