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Hortonworks Customer


Health Care Service Corporation (HCSC) is the largest customer-owned health insurance company in the United States, providing health insurance to 15 million people through Blue Cross Blue Shield affiliates in Illinois, Montana, New Mexico, Oklahoma, and Texas. HCSC uses big data technologies to create a single view of its membership in order to understand what challenges its customers face as they navigate their web and call-center channels. These big data technologies are used to help the company improve customer service and comply with reporting requirements.