Health Care Service Corporation Selects Hortonworks Data Platform
SANTA CLARA, Calif. — November 10, 2016 — Hortonworks, Inc. ® (NASDAQ: HDP), a leading innovator of open and connected data platforms, today announced Health Care Service Corporation (HCSC) is using Hortonworks Data Platform (HDP®) to modernize its data architecture and unlock the value of analytics. With HDP, leading providers of health insurance can provide better service to millions of healthcare plan members.
Many health plans in the United States are evolving as the healthcare industry undergoes unprecedented change. The future of the healthcare industry rests in the promise of collecting, analyzing and taking action on ever larger amounts of information. HDP, powered by Apache Hadoop, enables advancements in big data, machine learning and advanced analytics allowing healthcare insurers to leverage and manipulate data to reduce costs, improve customer service and manage risk.
“With a modern data architecture powered by Hadoop, healthcare insurers are seeing data as a primary way to increase efficiency, reduce costs and provide better customer service,” said Richard Proctor, general manager of healthcare, Hortonworks. “Health Care Service Corporation is leading its industry by capitalizing on all of the data under its management with connected data platforms.”
HCSC is the largest customer-owned health insurance company in the United States, providing health insurance to 15 million people through Blue Cross Blue Shield affiliates in Illinois, Montana, New Mexico, Oklahoma, and Texas. HCSC uses HDP for a single view of its membership to understand what challenges its customers face as they navigate their web and call center channels. HDP helps the company improve customer service and comply with reporting requirements under the Affordable Care Act. Watch the Health Care Service Corporation video here: https://hortonworks.com/customers/hcsc/
“HDP helps us improve customer service by understanding what our customers are experiencing and enabling us to have a real-time view of what’s going on in our business,” said Andy Ashta, chief technology officer at HCSC. “We engaged Hortonworks consulting services to help us with infrastructure and configuration capabilities, and their expertise in the area was complementary and beneficial to help us be successful.”
Hortonworks is an industry leading innovator that creates, distributes and supports enterprise-ready open data platforms and modern data applications that deliver actionable intelligence from all data: data-in-motion and data-at-rest. Hortonworks is focused on driving innovation in open source communities such as Apache Hadoop, Apache NiFi and Apache Spark. Along with its 1,800+ partners, Hortonworks provides the expertise, training and services that allow customers to unlock transformational value for their organizations across any line of business.
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