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Expertise for optimizing Data Science (Spark), ETL (Hive) and Analytics (Hive LLAP) HDCloud workloads.
More access to Hortonworks expertise – beyond just HDP on prem, to HDCloud for AWS and HDP on IaaS.
Migrate your infrastructure on your own terms and schedule. Also ideal for more variable workloads such as Dev, QA and ephemeral production.
Shared support credits between HDP on-prem, HDCloud for AWS or HDP on IaaS for seamless support for on-prem, cloud and hybrid enviroments.
Purchase a support plan and adjust based on usage patterns
A Flex Support Subscription consists of 3 parts:
Annual Flex Plan.
Pre-purchased Flex Credits through which support is purchased, added, subtracted, deprecated valid for the term of the plan.
SmartSense to optimize performance and measure usage.