Hortonworks Operational Services is a subscription service that manages customers’ HDP and HDF environments on a 24/7/365 basis by a team of expert network operations center (NOC) engineers.
Abstract away the complexity of building, deploying and managing big data projects by letting Hortonworks experts take care of critical platform tasks
Enhance the success of big data implementations by leveraging Hortonworks best practices
Ensure the operational continuity of production environments through 24x7x365 management coverage
Increase reliability of HDP and HDF environments by applying latest upgrades and patches, hotfixes, failover testing, multi-tenant management and root cause analysis.
Rapid Time to Insight
Enable customers to be up and running quickly with their big data implementations
Enhanced Resource Utilization
Focus your IT resources on building value-add data applications, while Hortonworks expert engineering and NOC team manages and maintains the platforms
Take advantage of Hortonworks proven track record of supporting big data platforms at leading companies, to run your demanding workloads at scale
Deploy and implement upgrades seamlessly
Access to Innovation
Gain access to the latest innovations in open source through latest HDP and HDF releases.
Operational Services Details
HDP Product Coverage
HDF Product Coverage
Scheduled Updates and Patching
Yes - Express Upgrade
Yes - Rolling or Express Upgrade
Monitoring and Reporting
Weekly Summary Report (automated)
Quarterly On-site Architecture Review
Incident Root Cause Analysis
Capacity Planning and Forecasting
Proactive Failover Testing
Multi-Tenant YARN/HDFS Management
Multi-Cluster Replication Management
Multi-Cluster Proactive Failover Training
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