Given the pace of Big Data and the critical nature of data applications, it has become imperative for organizations to stay ahead of cluster issues and resolve them rapidly. This has fundamentally changed the model for delivering Hadoop support from reactive to proactive monitoring and actionable recommendations that are actually delivered prior to customer experiencing an issue.
Hortonworks SmartSense™: Enabling Proactive Issue Resolution & Personalized Cluster Insights. Download the White Paper to read more.
Hortonworks SmartSense™ provides a collection of tools and services to proactively prevent common cluster problems. With SmartSense customers can quickly capture the diagnostic information required to resolve issues. This information is also used to generate proactive recommendations that improve cluster performance, security and operations. SmartSense extends the reach of customers’ operations teams with access to industry-best practices and domain expertise of Hortonworks engineering and support teams.
WHAT'S NEW IN SMARTSENSE
With SmartSense 1.3, we focused on the following key areas:
Cluster Activity Reporting and Visualization
SmartSense improves your visibility into cluster activity with visualization and reporting capabilities for YARN, MapReduce/Tez, and HDFS. SmartSense 1.3 provides operators with the ability to quickly understand how business users and tenants are using cluster resources.
Multiple Bundle Upload Option
SmartSense Gateway simplifies the process of uploading bundles of diagnostic information to Hortonworks Support. In SmartSense 1.3, users have additional upload options with SFTP, HTTPS and authenticated HTTPS proxy support.
Expanded Anonymization/ Redaction Capabilities
Giving customers the flexibility to pre-process cluster diagnostic information before it is encrypted and sent to Hortonworks has always been a priority for SmartSense. In this release we’ve expanded the number of out-of-the-box Anonymization rules to give customer more options for securing cluster diagnostic information.
HORTONWORKS SMARTSENSE ENHANCES THE VALUE OF HDP SUPPORT SUBSCRIPTION
Quickly collect cluster diagnostic information
Provide concise and actionable recommendations
Get ahead of configuration problems
Keep pace with changing cluster workload
REMOVE FRICTION FROM SUPPORT CASE TROUBLESHOOTING
SmartSense provides Hortonworks support engineers with the context, configuration and log information that is critical to resolving support cases quickly. SmartSense efficiently collects diagnostic information, performance metrics and log files. This information is packaged into a single file that can be uploaded with your support case giving support engineers a comprehensive view of the issue. Providing up-front access to this diagnostic information helps reduce the back-and-forth nature of troubleshooting that consumes valuable time and resources.
STAY AHEAD OF ISSUES WITH PROACTIVE ANALYSIS
SmartSense also helps customers stay ahead of issues by providing actionable recommendations that are tailored for individual clusters and workloads. SmartSense customers can benefit from over 200 rules that have been created to produce recommendations for cluster performance, security and operations for each individual cluster node. On average, the SmartSense service produces 15 highly impactful recommendations for a typical cluster. These recommendations ensure that your cluster configuration keeps pace with the changing Hadoop landscape and diverse workloads.
UNDERSTAND WHAT’S REALLY GOING ON IN YOUR CLUSTER
Getting a clear idea of how business users and tenants are using cluster resources is critical for resource allocation in any multi-tenant environment. SmartSense gives operations teams the ability to visualize and report on cluster utilization data for critical Hadoop components. Answering questions like, who is using the most HDFS resources, what jobs are taking the longest to run, which jobs are consuming and wasting the most resources and how much should I charge each business unit for their use over the last quarter, are easily answered with SmartSense.
Proactive Apache Hadoop Support and Insights for Improved Cluster Performance
Enterprises have come to rely heavily on Apache Hadoop for business critical applications. Therefore it is critical for them to resolve cluster issues rapidly when time is of the essence. What if you can have access to a support service that proactively monitors your Hadoop infrastructure, and also recommends tailored solutions and actions? Learn how…
Boost Apache Hadoop Hardware Performance 2X with SmartSense
Hortonworks SmartSense provides proactive recommendations that improve cluster performance, security and operations. As 30% of issues are configuration related, Hortonworks SmartSense makes an immediate impact on Hadoop system performance and availability. Join us on Tuesday Feb 28, 2017 to learn how SmartSense helps increases efficiency of Hadoop hardware through customized cluster recommendations. Paul Codding, Product…
This April, Hortonworks launched a multi-phase initiative to streamline Apache Hadoop operations, and the 1.3 release of SmartSense marks the delivery of the second phase of that initiative, and that is to provide Consolidated Cluster Activity Reporting. Hortonworks launched SmartSense in 2015 to help customers quickly collect cluster configuration, metrics, and logs to proactively detect…
Hortonworks SmartSense Brings Preventative Maintenance for Big Data to Customers
SANTA CLARA, Calif., — October 22, 2015 — Hortonworks, Inc. (NASDAQ: HDP), the leader in Open Enterprise Hadoop, is delivering proactive issue resolution and personalized Hadoop cluster insights to all of its Hortonworks Data Platform (HDP™) support subscription customers through its SmartSense™ technology. For Hortonworks’ support subscription customers, Hortonworks SmartSense delivers the industry’s first proactive…
Apache Metron Insight #1: Why real-time enrichment matters
Welcome to our blog series on Big Data Cybersecurity, where we will share key insights on the how and why Apache Metron is designed to address real-world issues of security operations personnel. Our first topic is about real-time enrichment. What does enrichment mean? To best understand what real-time enrichment is about, it is important to…
TMW Systems Drives Transportation Businesses Out of the Dark with Big Data
You wouldn’t drive in the dark without headlights and you wouldn’t want to operate a fleet of trucks without the necessary information to keep them on the road. The right data at the right time can help any company avoid disaster. The Road of Data Ahead As transportation enterprises understand, intuition and agility are not…
Hive / Druid integration means Druid is BI-ready from your tool of choice This is Part 3 of a Three-Part series of doing ultra fast OLAP Analytics with Apache Hive and Druid. Connect Tableau to Druid Previously we talked about how the Hive/Druid integration delivers screaming-fast analytics, but there is another, even more powerful benefit to…
CenterPoint Energy: Business Value from Large, Complex Data
The San Jose DataWorks Summit (June 13-15) is just a few weeks away! We’re busy finalizing the lineup of an impressive array of speakers and business use cases. This year our Data Processing & Warehouse Track will feature Daniel Sumners, IT Architect at CenterPoint Energy. CenterPoint Energy is a Fortune 500 electric and gas utility company operating in several…
Clearsense: Maximum Healthcare Transformation, Minimal Investment
Clearsense, based in Jacksonville, Florida, develops cloud-based applications based upon Hortonworks 100% open-source Connected Data Platforms. Its customers are hospitals and healthcare systems, and its mission is to save people's lives by giving providers and medical practitioners advanced notice of a patient’s deteriorating health. Clearsense achieves its mission through the open source power of Hortonworks…
Expressway Authorities do Hadoop Every day, Expressway Authorities must make critical decisions -- often times without sufficiently accurate and transparent data. At the same time, they may be losing revenue due to reporting latency and the inability to respond when toll plaza sensors are down. Hortonworks DataFlow (HDF™) and Hortonworks Data Platform (HDP®), can help resolve these…
What’s New for Apache Spark & Apache Zeppelin in HDP 2.6?
The value of any data is proportional to the insights derived from it. With the Data Lake Architecture, all of the enterprise data is made available in one place. The key to driving insights from the Data Lake is Apache Spark & Apache Zeppelin. Both are key tools to drive Predictive Analytics and Machine Learning.…
Simon Meredith, Chief Technology Officer - CSI, IBM Europe explains the significance of IBM & Hortonworks working together in the era of Big Data What is fuelling IBM’s commitment to Apache Hadoop and Spark? The pressures of day to day business are delaying companies doing more with their data. IBM’s commitment is to initiate, simplify…
Time is running out to secure your spot at DataWorks Summit/Hadoop Summit. With over 170 sessions featuring top organization using open source technologies to leverage their data, drive predictive analytics, distributed deep-learning, and artificial intelligence initiatives, you don’t want to miss the industry’s premier event. Join us June 13 – 15 in San Jose and save…
Hortonworks Appoints Enterprise Marketing Leader Frank Mong as Chief Marketing Officer
SANTA CLARA, Calif.—May 22, 2017—Hortonworks® (NASDAQ:HDP), a leading innovator of open and connected data platforms, today announced it has appointed Frank Mong as chief marketing officer (CMO). Mong is a seasoned enterprise marketing executive and brings 20 years of software and security marketing experience to Hortonworks. As CMO, he will be responsible for accelerating Hortonworks’…
Apache, Hadoop, Falcon, Atlas, Tez, Sqoop, Flume, Kafka, Pig, Hive, HBase, Accumulo, Storm, Solr, Spark, Ranger, Knox, Ambari, ZooKeeper, Oozie, Metron and the Hadoop elephant and Apache project logos are either registered trademarks or trademarks of the Apache Software Foundation in the United States or other countries.