The vision of a digitally connected world is fast becoming a reality with The World Economic Forum predicting that over 50 billion devices will be connected by 2020. It’s a disruptive force for the insurance industry as you aspire to support your digital customers as well as create new revenue streams.
Coupled with that, new sources of data are exploding including risk and claims information from third parties.. However, creating a holistic view across channels, customer interactions, social outlets and historical data can only improve both the customer experience and profitability.
Join Cindy Maike, General Manager of Insurance at Hortonworks in this webinar as she shares insights from a recent independent SMA Research paper discussing: