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Hortonworks SmartSense – Next Generation of Enterprise Support

Recorded on August 6th, 2015

Traditionally support has had a retroactive orientation, with a focus on helping customers with problems that have already occurred and need to be addressed. What if enterprises have access to a support service that proactively monitors their Hadoop infrastructures and, not only identifies potential issues, but also recommends specific solutions and actions? In this webinar, Paul Codding, Hortonworks Product Manager, discusses proactive support and a new class of support service, SmartSense, that has been recently launched. Learn how Hortonworks SmartSense can enhance the value of your support subscription through faster support case resolution, proactive cluster configuration, and long-term cluster optimization.

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